• Contact us prior to shipping back any returns. 
• A copy of the invoice, online order confirmation, or you full contact information will need to be included.
• If a VIN is entered at checkout and your parts are not correct, we'll cover the shipping costs to correct your order. 
• If a VIN is not entered at checkout and your parts are not correct, the buyer is responsible for any shipping costs related to the order.  
• There may be 15% restocking fee charged against all returned parts.
• Parts must be in new, saleable condition.
• Parts must be returned in the original OEM packaging.
• We cannot take back used parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, used, or do not meet the above criteria.
• Return request need to be within 30 days of receipt.
• Most Ford/Motorcraft items carry a 2 year warranty. Please contact us for details. 

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer, a return fee of 15% may apply.